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The original item was published from 2/1/2021 12:51:00 PM to 2/4/2021 12:00:08 AM.

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Gas & Water

Posted on: February 1, 2021

[ARCHIVED] FINAL UPDATE Gas & Water’s phones down

Clarksville Gas and Water

FINAL UPDATE

The Gas & Water phone outage has been resolved. The regular business number, (931) 645-7400, and the toll free number, 888-800-4020, are now operational for all calls including gas, water or sewer emergencies. Please revert to using these numbers and disregard the temporary emergency phone numbers announced earlier.

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UPDATE

The Gas & Water toll free number, 888-800-4020, is operational for gas, water and sewer emergencies, bill payments and normal customer inquiries. The announced emergency phone numbers will continue to be available for emergency calls until the phone outage has been resolved.

NATURAL GAS EMERGENCY ONLY:  (931) 218-3271 or 911

WATER/SEWER OR OTHER EMERGENCY:    (931) 218-3280 & (931) 216-1187  

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CLARKSVILLE, Tenn. – Clarksville Gas & Water phones are temporarily down including the emergency phone line due to technical issues.

In the event of a gas, water or sewer EMERGENCY during the service outage, please call the designated phone number listed below. Please only call these numbers in the event of an emergency and not for bill inquiries or bill payment.

NATURAL GAS EMERGENCY ONLY:  (931) 218-3271 or 911

WATER/SEWER OR OTHER EMERGENCY:    (931) 218-3280 & (931) 216-1187 

Customer service center drive through windows located at 2215 Madison St. or 2015 Ft. Campbell Blvd. are open for service.

Gas & Water values customers and very much appreciates their patience and cooperation during the phone outage.


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