News Flash


Posted on: June 19, 2019

Clarksville water system earns perfect score

CLARKSVILLE, Tenn. –  Clarksville’s water system has earned a perfect score on its sanitary survey evaluation by the State of Tennessee.

The survey, conducted by the Tennessee Department of Environment and Conservation, Division of Water Resources, is the product of an unannounced onsite review by a survey team, which evaluates and inspects every facet of the water system and ensures the City of Clarksville is delivering safe and reliable drinking water to the public.

This is the fourth time the Clarksville water system has achieved a perfect score of 100 since first achieving it in 2010.

“People turn on the faucet, get great water, and take it for granted,” Mayor Joe Pitts said. “But achieving a perfect score takes a well-trained workforce that makes sure Clarksville’s families have the highest quality water possible.”

The survey team evaluated the Clarksville water system over four days in March and April, covering the time period from June 2017 through March 2019. Facets of the system including water quality, records, plant performance, treatment techniques, sampling procedures, equipment calibration and maintenance were meticulously inspected.  The team also inspected the water distribution system’s storage tanks and booster stations with satisfactory results.

Mark Riggins, Gas & Water Interim General Manager, credits the perfect score to employees’ hard work, expertise, pride in their profession and dedication to the certification program.  

The perfect score demonstrates the knowledge, technical expertise and commitment of employees who monitor systems around the clock and perform numerous water quality tests.

The evaluation includes Clarksville’s Annual Drinking Water Quality Report containing important water quality information. The annual report, also known as the “Consumer Confidence Report,” shows the results of water quality tests performed by the Clarksville water system from Jan. 1 to Dec. 31, 2018. 

The report was direct mailed to customers in their May billing statement, e-billing customers were notified on their e-bill notice and print copies were delivered to more than 8,000 non-billing customers. The report is also available online at, or  A printed copy may be requested by calling Gas & Water at (931) 645-7400, or by visiting one of these Clarksville locations:

  • Gas & Water Administration and Engineering Office, 2215 Madison St.
  • South Customer Service Center, 2215 Madison St.
  • North Customer Service Center, 2015 Fort Campbell Blvd.
  • City Hall, 1 Public Square.
  • Clarksville-Montgomery County Public Library, 350 Pageant Lane.
  • Clarksville-Montgomery County Economic Development Council, 25 Jefferson St.

Inquiries about the water quality report may be made to the Clarksville Water Treatment Plant at (931) 553-2440. 

More water quality information may also be viewed on the EPA website, or by calling the Safe Drinking Water Hotline at 1-800-426-4791.

A Gas & Water Department technician uses computers to monitor water operations at the Clarksville Water Plant.

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