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Gas & Water

Posted on: January 16, 2023

UPDATE 2: Mandatory water restrictions effective immediately for Clarksville

Clarksville Gas and Water

Tuesday, January 17, 2023, 2:06 p.m.

UPDATE 2: Mandatory water restrictions remain effective until further notice for Clarksville citizens due to a 30-inch water transmission line break on Ashland City Road that developed during the early morning hours on Monday, Jan. 16.

Clarksville Gas & Water utility construction crews have made the line repair and the next steps will be to pressurize the line to test the repair site and then flush and test lines. The complete work is expected to be finished later this evening when the process will begin to restore the water supply to the Clarksville water distribution system.

“Our construction crews and water system staff have worked tirelessly around the clock on the line repair and I applaud them for their diligence,” said Gas & Water General Manager Mark Riggins. “I also express my appreciation to the citizens of Clarksville for adhering to the mandatory water restrictions and I kindly ask for their continued cooperation until further notice.”

It is important to note that Clarksville’s water is safe to drink and at the time of this notice there were no reported water outages; however, some areas of Clarksville including the Kirkwood and Hilldale areas are still experiencing low water pressure.

Work progress updates will continue to be announced as they develop.


UPDATE 1: Clarksville Gas & Water repairs to the 30-inch water transmission line break on Ashland City Road are still underway and at approximately 11 p.m. a water outage will affect all residents and businesses in the Kirkwood area. This area begins at Rossview Road at Interstate 24 east to the Robertson County line and from the Red River located north of Highway 76 to the Kentucky state line.

Due to the ongoing water line repair work and mandatory water restrictions, it will be necessary for the Clarksville-Montgomery County School System to close schools on Tuesday, Jan. 17.

Gas & Water utility construction crews will continue to work diligently overnight to complete the water line repairs as quickly and safely as possible. 

Motorists are advised to slow down and be alert to workers and their equipment positioned on the shoulder of Ashland City Road between Horace Crow Drive and Vista Lane. 

Gas & Water appreciates the cooperation and understanding of citizens during this necessary repair work and mandatory water restrictions.


CLARKSVILLE, Tenn. – Clarksville Gas & Water has implemented mandatory water restrictions effective immediately for all Clarksville residents and has activated Stage 2 of its Water Conservation Contingency Plan until further notice. These actions are in response to a 30-inch water transmission line break near the intersection of Ashland City Road and Horace Crow Drive where repairs are underway.

Utility construction crews are onsite working diligently to make repairs as expediently as possible; however, it is undetermined when the work will be finished and water service fully restored. Updates will be publicized as work progresses.

Clarksville’s water is safe to drink and water treatment plant staff work around the clock to ensure drinking water meets established state and federal regulations.

The water line repair is causing system-wide water outages and low water pressure and citizens are asked to use water only as necessary and to temporarily curtail unnecessary use during the repair work. Also, it is not necessary to fill bathtubs or store water.

“I ask Clarksville citizens to please limit their water use to only necessary usage such as drinking, cooking, bathing and flushing toilets until the repair is complete,” said Gas & Water General Manager Mark Riggins.

The Water Conservation Contingency Plan requires water awareness and mandatory water restrictions by specified water consumers within the Clarksville water distribution system. The goal of Stage 2 water restrictions is to achieve a 10% reduction in total gallons per capita per day (GPCD).

In order to achieve this goal it will take the cooperation of all citizens to work together to accomplish the following steps. 

  • Restrict operation of ornamental fountains or ponds to initial filling except where necessary to support aquatic life or where such fountains or ponds are equipped with a recirculation system.
  • Prohibit recreational water use including use of faucets, hoses or hydrants, which uses water in such a manner as to allow run-off or other wastes.
  • Prohibit washing of any motor vehicle, motorbike, boat, trailer, airplane, or other vehicle. Vehicle washing may be done at any time on the immediate premises of a commercial car wash or commercial service station. Further, such washing may be exempted from these regulations if the health, safety, and welfare of the public is contingent upon frequent cleansing, such as garbage trucks and vehicles used to transport food and perishables.
  • Encourage further reduction in frequency of draining and refilling swimming pools.
  • Prohibit hosing off paved areas, buildings, windows or other surfaces.

Clarksville water system managers are in close communication with the Tennessee Department of Environment and Conservation (TDEC) and this notice serves only as an alert to customers of the need to temporarily limit water usage during a period of time. 

Your cooperation and understanding are very much appreciated.

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