Clarksville Transit System
Posted on: April 17, 2020
CTS RECOMMENDS FACE MASKS FOR PASSENGERS
CLARKSVILLE, Tenn. – Clarksville Transit System is recommending that all passengers wear a mask or face covering while riding any CTS vehicle.
These measures align with guidance from the federal Centers for Disease Control designed to fight the spread of the novel coronavirus and the COVID-19 pandemic.
CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain, such as public transportation settings, grocery stores and pharmacies. Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.
Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
Find more information on cloth face coverings online at: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html
On April 8, CTS began requiring most passengers to enter and exit buses via rear doors and using signage to block off seats to limit to 10 the number of passengers allowed on board a bus at the same time.
All CTS routes are operating normally at this time with the exception of the APSU Peay Pickup. The system has suspended all fare transactions on buses. The CTS Transit Center on Legion Street downtown is closed to the public until further notice. All exterior waiting areas remain open at this time.
The CTS administration building is closed to the public. All administrative inquiries can be made via phone to 931-553-2430 or email at firstname.lastname@example.org.
All inquiries about buses and routes can be made via phone at 931-553-2429. All paratransit inquiries can be made via phone at 931-553-2470.
The mission of the Clarksville Transit System is to plan, implement, maintain and manage a public transportation system that allows for maximum mobility for the community with an emphasis on safety, quality and efficiency.
All buses leave the Transit Center, located at 200 Legion Street, at approximately the same time and travel to the outer reaches of the city. The buses then return to the Transit Center at approximately the same time, enabling passengers to transfer from one route to another route to reach their final destination. Additionally, there are transfer points along each route for quicker transport.
By using the route maps, you can identify which route serves your needs.
Demand Response AREAS
If you need to travel into areas which are serviced by demand response buses, please call the information phone number one hour in advance or advise the bus operator you need this service. To find out if you live in a demand response area, please call 931-553-2429.
Please be patient between the hours of 2 to 7 p.m. as traffic congestion may cause bus delays.
Advertising with Clarksville Transit
Are you interested in advertising with Clarksville Transit System (CTS)? Our buses are a great advertising tool! CTS buses cover the majority of the City of Clarksville and we rotate our buses daily. This guarantees city-wide coverage of your business ad. Please contact Veronica Williams.
The lift is a service for qualified disabled and elderly passengers. To qualify for this service you must complete an application and return it to the Transit Office. If under 70 years of age and not residing in an assisted living facility, you must call to schedule an appointment for an interview. After being approved by CTS, passengers must call the day before your trip by phone at 931-553-2470 before 4:30 p.m. to reserve your appointment. The cost for this service is $2.50 per ride.
For any questions regarding this service please call 931-553-2470. To access the Telecommunications device for the hearing impaired (TDD) please call 931-645-0160.
CTS Reasonable Modification Policy
CTS is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, CTS is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling 931-553-2470, 931-553-2429 or emailing Transit.
Please download the ParaTransit application (PDF). This application must be printed out and manually completed. It cannot be filled out online.
Upon completion of the application you must call the CTS paratransit office to set up an interview to review your application with the Paratransit Supervisor. Please do not mail the application. Bring your application with you on the day of your interview. Please ensure that the application is 100% complete. Missing or incomplete information could result in a decision being delayed. Paratransit service will be provided to and from the interview at no charge if needed. To schedule your appointment, call (931)553-2470.
Paratransit interviews will be waived if the individual is over the age of 70 or resides in a nursing/assisted living home. In these instances the individual should mail the application to:
Clarksville Transit System
Attn: Mr. Jeff Johnston
430 Boillin Lane
Clarksville, TN 37040.
To leave a comment or file a complaint please submit the Americans with Disabilities Act (ADA) Complaint Form (PDF). This form can be mailed to:
430 Boillin Lane
Clarksville, TN 37040