Disconnecting Service

Customers may disconnect service by simply logging in to their online account and then selecting Disconnect Service to complete the online service form. Customers may also disconnect service by calling the main office at 931-645-7400 to speak to a Customer Service Representative, or by visiting one of our two customer service centers:

  • North Service Center
    2015 Fort Campbell Boulevard
    Clarksville, TN 37043
  • South Service Center
    2215 Madison Street
    Clarksville, TN 37043

Final Bills

Final bills are mailed to the forwarding address given at the time of deactivation. It is important to provide a forwarding address as any remaining credit on the account, after applicable deposits are applied, will be mailed to the forwarding address given at the time of deactivation.