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2215 Madison Street | Clarksville, Tennessee 37043 


Phone 931.645.7400 | Hours 8 am-4:30 pm | Monday-Friday


Emergency After Hours Phone 931.645.0116 | After Hours: 4:30 pm-8 am |             Weekends & Holidays






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Emergency After Hours


If you smell a very strong natural gas odor, call 911!

Customers wishing to establish service can either call the main office during normal business hours, 931-645-7400, and follow the interactive voice instructions or stay on the line to speak to a  Customer Service Representative.  Customers may also visit either one of our convenient full service customer service centers to complete an application for service.

  • South Service Center - 2215 Madison Street
  • North Service Center - 2015 Fort Campbell Boulevard

A service fee and security deposit for each applicable service will be charged.

For qualifying new residential customers, a credit check can be used to determine the amount of the deposit. A fee for the credit check will be added to the customer's first bill. 

If a new customer calls after normal business hours and requests services be activated after hours, an after hours fee will be added to any amounts due.

Please see the Fees, Penalties and Deposits schedule for current charges.

Customers whose services are turned on after hours MUST call 931-645-7400 the next business day and speak to a Customer Service Representative to pay all service fees and deposits by phone with a credit card or they can visit either one of our two service centers to pay BEFORE close of business to avoid deactivation of service and additional charges.

Last updated: 4/30/2015 9:21:21 AM