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2215 Madison Street | Clarksville, Tennessee 37043 

 

Phone 931.645.7400 | Hours 8 am-4:30 pm | Monday-Friday

 

Emergency After Hours Phone 931.645.0116 | After Hours: 4:30 pm - 8 am Weekends & Holidays

 

 

 

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 Report a Gas Leak

 931.645.7422

 Emergency After Hours

 931.645.0116

 Call 911 if natural gas odor is very strong!

Stay informed by visiting this page often to learn about the latest Gas and Water news and alerts about water outages, road closures and important maintenance or construction projects in your neighborhood.

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Water Outages, Road and Construction Advisories

 

30 AUGUST 2015 Hawkins Road and Oak Hill Road Area Water Outage

Clarksville Gas and Water has turned off water service in the Hawkins Road and Oak Hill Road area due to a water main leak. Residents in the surrounding vicinity may also experience low water pressure during the work.

The water main leak is anticipated to be repaired and water service restored by approximately 2:30 p.m.

Roads will be passable.

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26 AUGUST 2015 Water Main Leak on McGregor Road Causes Water Outage

Clarksville Gas and Water construction workers are repairing a second water main leak on McGregor Road that developed after a leak was repaired earlier in the day. The water outage will affect residents on McGregor Road between Port Royal Road and Pondywood Road. Area residents may also experience low water pressure during the repair.

McGregor Road is also closed to one lane while the work is performed.

The main leak is anticipated to be repaired by approximately 10:30 p.m. when water service will be restored and the lane reopened.

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26 August 2015 McGregor Road Water Outage

Clarksville Gas and Water has turned off water service McGregor Road between Port Royal Road and Pondywood Road to repair a water main leak.

Low water pressure may affect area residents during the repair work.

The repair is anticipated to be finished and water service restored by approximately 11:30 a.m.

The road is open to traffic.

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Dear Valued Customer:

Clarksville Gas and Water Department contractors will be in your area very soon replacing existing water mains to accommodate the road widening project on US41A/Madison St. As part of this project, Clarksville Gas and Water contractors will replace and reconnect your service line from the new water main to your new water meter and meter setter. The new replacement setter includes a check valve (backflow preventer).

When a backflow prevention device is placed on a water service line, the water that has been delivered through the customer's meter is prevented from returning through the meter to the water main, thereby preventing potential contamination of the water supply by cross connections. This creates a closed loop system within the customer's water system. This condition may result in a condition to the customer’s internal plumbing that is called “Thermal Expansion”.

What is Thermal Expansion?

Thermal expansion is an increase in water pressure due to heated water having nowhere to go in a closed system. When hot water is used it is replaced in the water heater with cold water. As the cold water is heated in the water heater it expands.

The closed system leaves little or no space for expansion. The result is a potential increase in water pressure that may damage water heaters, plumbing systems and fixtures.

What can be done about thermal expansion?

There are signs to look for to identify potential problems before more serious ones occur. Please learn the signs of thermal expansion from the list below.

Some signs of thermal expansion

  • The relief valve on the water heater drips during the recovery cycle. Hot water pipes make a creaking sound. 
  • There is a sudden surge of water when a faucet is first turned on, then the pressure drops. 
  • Premature failure of water heaters, plumbing and fixtures. 
  • Hot water in the cold water lines.

It is important to know that the water heater relief valve should not be used as a means of controlling thermal expansion. Instead, contact a plumbing professional if you suspect a problem. The plumber can schedule an inspection and install proper thermal expansion control methods.

Current plumbing codes require the installation of thermal expansion relief devices in "closed systems". The two most common methods are to install either an expansion tank, or a thermal device installed on the cold water line to the tank. We suggest you discuss the best solution for your needs with a licensed plumber.

For more information on thermal expansion please visit the Clarksville Gas and Water website at http://www.cityofclarksville.com/index.aspx?page=547.

Customer Thermal Expansion Letter

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16 AUGUST 2015 Madison Street/U.S. Highway 41-A South Scheduled Water Outage Expanded

Beginning Sunday, August 16, 2015

The Clarksville Gas and Water scheduled water outage on Madison Street and U.S. Highway 41A South between McAdoo Creek Road and Highway 76 has been expanded from McAdoo Creek Road eastward to the Ivy Bend and Easthaven subdivisions on Ivy Bend Circle and Smith Lane.

The water outage and low water pressure will be the result of water main line installation work that will begin tonight at 11:00 p.m. The work will be ongoing for approximately fifteen nights beginning nightly at 11:00 p.m. until 5:00 a.m. the following morning.

Businesses and residences on Madison Street and U.S. Hwy 41A South, businesses and residences on side streets will also be affected, including Ballygar Street, Country Lane, Carney Road, Wilson Road, Ledbetter Lane, Village Way, Old Farmers Road, Excell Road, W. Regent Drive, Shady Maple Drive, Old Sango Road, Harper Road, Quail Hollow Road, Sango Place, Sango Drive, McAdoo Creek Road, Austin Brian Court, Porter Hills Drive, Sango Crossing, Towes Lane, Deerwood Road, Ivy Bend Circle and Smith Lane.

Several subdivisions that will be affected include Sango Crossing, Sheffield Woods, Poplar Hills, East Montgomery Estates, Wilson Way Estates, Porter Hills, Pine Village, Sango Place, Welchview, Royalty Acres, the Villages, Grassland East, Roosevelt Ridge, Buckner Pines, Ballygar, Waterbury, Ivy Bend and Easthaven. It is possible that other areas adjacent to the aforementioned streets and subdivisions could be affected as well.

The roads will remain open to traffic during the work; however, motorists are advised to slow down when approaching the work zone and be alert to workers and their equipment.

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14 August 2015 Residential Sewer Pump Maintenance Scheduled

Beginning Tuesday, August 18, 2015

Clarksville Gas and Water sewer crews will begin residential sewer pump maintenance next week through mid-September in the Swan Lake Villages, Shady Bluff and Rivermont subdivisions.

The full service maintenance will focus on the inspection and testing of alarms, pump motors, amperage, electrical wiring and the removal of debris and grease buildup. The maintenance of each station is estimated to take 1-2 hours to complete and will be done during weekdays between 8 a.m. and 3 p.m.

Sewer crews will deliver advance notification to residents by door-to-door visits alerting them that work will be performed on or near their property or a door hanger explaining the scope of the work will be left.

Residents are asked to remove vehicles, boats, campers or other obstructions from around the pump to allow worker and vehicle access.

The public’s patience and cooperation is appreciated as crews perform the necessary maintenance to help ensure the sewer pumps do the very important job of moving sewage away from homes and to its final destination at the sewer plant for treatment.

Please visit the Clarksville Gas and Water website, www.clarksvillegw.com, to view more important information about the city’s sewer system or call the sewer construction office at (931) 553-2424.

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13 AUGUST 2015 Madison Street/U.S. Highway 41-A South Water Outage Planned

Beginning Sunday, August 16, 2015

Clarksville Gas and Water has scheduled water main line installation work on Madison Street and U.S. Highway 41A South between McAdoo Creek Road and Hwy 76 beginning Sunday, August 16, 2015 and lasting for approximately fifteen nights.  Water may be turned off or water pressure may be low between the hours of 11:00 p.m. and 5:00 a.m. while the crews are working.  Water will be restored by approximately 5:00 a.m. each morning.

Construction crews will begin work at 11:00 p.m. each night turning off water service to areas along Madison Street and U.S. Highway 41A South between McAdoo Creek Road and Hwy 76.  Areas that can expect no water or low pressure include the Clarksville Commons and surrounding area including Food Lion, K-Mart, Wendy’s, Doctor’s Care, Comet Cleaners, BP (Beach Oil), the Hananoki Shopping Center, and the Dollar General Store. 

In addition to businesses and residences on Madison Street and U.S. Hwy 41A South, businesses and residences on side streets will also be affected, including Ballygar Street, Country Lane, Carney Road, Wilson Road, Ledbetter Lane, Village Way, Old Farmers Road, Excell Road, W. Regent Drive, Shady Maple Drive, Old Sango Road, Harper Road, Quail Hollow Road, Sango Place, Sango Drive, McAdoo Creek Road, Austin Brian Court, Porter Hills Drive, and Sango Crossing.  Several subdivisions that will be affected include Sango Crossing, Sheffield Woods, Poplar Hills, East Montgomery Estates, Wilson Way Estates, Porter Hills, Pine Village, Sango Place, Welchview, Royalty Acres, the Villages, Grassland East, Roosevelt Ridge, Buckner Pines, Ballygar, and Waterbury.  It is possible that other areas adjacent to the aforementioned streets and subdivisions could be affected as well.

The roads will remain open to traffic during the work; however,motorists are advised to slow down when approaching the work zone and be alert to workers and their equipment.

The water main installation work is anticipated to be finished and water restored by approximately 5:00 a.m. each morning.

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12 MARCH 2014 Underground Utility Line Locating and Markings on Madison Street (U.S. Highway 41A)

CLARKSVILLE, TENN. - Clarksville Gas and Water utility line locators have been working diligently to locate and mark underground utility lines along Madison Street, including several side streets, from Richview Road to just east of McAdoo Creek Road for upcoming utility line relocation work. The line relocations are in conjunction with the Tennessee Department of Transportation road widening of U.S. Highway 41A between State Route 76 and McAdoo Creek Road.

The utility line relocation work phase is targeted to begin this spring and is estimated to be finished by mid-year 2015; however, utility line locating and marking will continue throughout both the line relocation work and the entire highway widening construction project.

Underground utility lines are marked with color coded paint lines, stakes or flags which should not be removed. Removing the markings can result in punishment for vandalism under the Tennessee Underground Utility Damage Prevention Act, Tennessee Code Annotated §65-31-101, §65-31-112.

It is imperative the line location markers remain in place to alert digging and excavation crews of the line locations to help avoid damaging the lines. Damaged lines can lead to personal injury, inconvenient outages, costly repairs and delays of the scheduled work.

Motorists traveling through the work zone are asked to slow down, obey posted traffic signs and be alert of workers as they perform the important job of marking utility lines along right-of-ways for your safety.

 

 

APWA Color Code Chart

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Clarksville Gas and Water
Clarksville, Tennessee
Rhonda Fulton, Marketing Specialist
931.645.2565 x1403

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Last updated: 8/30/2015 10:46:05 AM